Five Ways to Fix Blue Screen BSOD Caused by [dxgmms1.sys]

Many people are facing the issue of BSOD which is caused by the dxgmms1.sys. This issue is not limited to one window but it is extended to some other windows and many users of Windows 7, 8, and 9 are facing this issue.

Many reasons can cause this issue like if you are using the old GPU driver then you can face this issue similarly if you have an outdated one that can also cause this BSOD and there are many times some corrupt files are the cause of this issue. But now the question is how we can solve this issue so, we will tell you five methods that would help you to eliminate this issue from your computer.

Method 1

The first thing that you should do when you are first facing the issue of Blue screen of death is to update all the GPU drivers because they might be the reason for this problem. Many people were facing the same issue but when they started to update the GPU drivers the issue was solved.

You might think that I am not a technical person and I don’t know how to update the drivers then don’t worry we will tell you to step by step that how you can update your drivers. So, let’s start the process.

  1. The first step is that you have o press the window key + R.
  2. It will open the new search window in front of you type “devmgmt. MSC” in it and hit enter.
  3. Now you will be in the file manager. You have to navigate to the installed devices it would have a drop-down menu that will be associated with the display adapters.
  4. Now navigate to the GPU and click on the updated driver.
  5. Now after this you have to click on the search automatically for the updated driver software and wait for the scan to complete
  6. Now you have to follow all the prompts on the screen and update the GPU software to the latest version
  7. Now when your drivers are updated restart your computer and see that if the issue is resolved or not?


Method 1

There are many chances that the issue has been solved but if not then you need to update the software of your GPU which is a bit tricky task but that would solve your problem for sure and you can download the software from the official store of your GPU’s manufacturer.

Method 2

We have interacted with many people who were facing this issue and according to them this issue is caused by the bad windows update and the Microsoft has launched some updates to tackle this issue. There are many chances that when you are facing this issue that would be because of some bad update.

If your issue is simply because of the updates then you can solve it by updating all the pending updates of your windows. Now you might not know that how to update the windows so, there is some step by following them you can install all pending updates of the window.

  1. To start the process you need to type the Windows key + R.
  2. It will open the search window in front of you type ms-settings: windows update and hit enter
  3. Now when you will be the window update tab press the check updates tab and wait until the scan completes
  4. Now it will tell you about the pending updates.
  5. Follow the prompts and update all the pending updates specifically KB3173428 and KB3172985.
  6. You might have many updates pending so before installation of KB3173428 and KB3172985 you might have to restart the computer don’t worry restart your computer and came here again.
  7. Now when you have installed all the updates restart your computer and your issue will be resolved.

Many people have solved their BSOD issues by installing all the pending updates and you might too but if your issue is not solved then don’t worry and go for the next method.

Method 3

The other reason for this BSOD crash is that if you are using the gaming laptop that has the GPU but then you are also using the integrated graphic card then that might be causing this issue.  There are more than 25 people in our research who say by removing the GPU from the system the problem is solved.

All those people who say that removing the GPU works for them were using the Intel HD 4000 integrated GPU or older version so if you are using the same system then it would be more effective for you. This can be done very easily but if you don’t know then we can tell you simple steps that how you can do it.

  1. The first step would be to open the search prompts and you can do it by pressing the Windows + R keys
  2. Now you have a search bar in front of you type the “devmgmt. MSC” in it and hit enter.
  3. Now you will be in the device manager and where you need to navigate to the installed devices with the display adaptors. Now choose the integrated GPU and then disable the device from there.
  4. Now when you have disabled the GPU you need to restart your computer and then check that if the problem is solved or it is still there.

There are many chances that the problem would be solved but if not then we have two more methods. Look at them you can apply them and your problem will be solved.

Method 4

We have talked to many people who can solve this issue by updating their bios. There are fewer chances that his issue might occur due to the bios but we can’t ignore the possibility that many people have solved their problem with this solution.

Updating bios is not an easy process or something that you can do on your own because there are many complicated things in the updating process and there are many other stability issues that might create in your machine when you are trying to update it.

We don’t recommend this thing to do it yourself until you have done it before or you are confident that you can do it completely. If you are wondering that why we are not sharing the step-by-step tutorial for updating bios then you should know that every motherboard has a different configuration for updating its bios so if you want to do that then go and read the documentation of the manufacturer of your motherboard. It would guide you in a better way than how you can easily update the bios of your motherboard.

This might work for your BSOD crashes but if not then you need to look for the next step which is the final method to solve this nasty BSOD issue.

Method 4

Method 5

This is the final method and if all the other above methods are not working for you then this might be the last option for you and pray that this nasty issue is because of the software problem and this is like a reset which we do in our mobiles.

We have to remove all the files of the windows from the system and perform the clean install but the problem with the clean install is that it might delete all your data on the computer so, that is why we would recommend you to go for the repair install.

This repair install will keep your data while deleting all the files of the windows from your pc. This way you can get rid of the windows fie and your data will be saved. This method will work and solve the nasty issue but if this issue is not working this might not be the software issue so, you should do and get your system checked by a professional.


These are the five methods that most people use to solve this BSOD issue which is caused by the dxgmms1.sys. But some people might not be able to solve their problem by these methods so, there is a tool that can help you.

The name of that tool is Restore Repair Tool and this tool will scan all the files on your computer and tell you where is the problem in your system and it will also repair it by replacing the corrupt and missing files from the directories. This might be a good option if all these above methods are not working.

If you think that our content was helpful for you make sure to share it with your family and friends who might be facing the same issue and you can also ask us any question related to this topic in the comment section below.

Thank you.

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